Modern Campus Message includes different user roles that control what users can view, manage, and update in the platform.
Use this guide to understand which actions are available to Admin users and which actions may be available to Counselor users.
| Ability | Admin | Counselor |
|---|---|---|
| Add a single participant | ✔ | Admin Controlled |
| Export participant data | ✔ | Caseload Specific |
| Send and delete ad hoc messages | ✔ | |
| Delete upcoming program messages for individual participants | ✔ | Admin Controlled |
| View personally identifiable information | ✔ | Admin Controlled |
| Automatically mark inbound understood messages as read | ✔ | |
| Allow or disallow inbound MMS | ✔ | |
| Bulk import new and bulk update existing students | ✔ | |
| Add new and adjust existing user permissions | ✔ | |
| Edit individuals’ participant data | ✔ | Admin Controlled |
| Send quick messages | ✔ | ✔ |
| Hide MMS | ✔ | ✔ |
| Unhide MMS and delete MMS | ✔ | |
| Restart opted-out students | ✔ | Admin Controlled |
The source chart lists Export participant data as caseload specific for Counselors. This means Counselor access to participant exports may depend on the contacts or caseload assigned to them.
Comments
Please sign in to leave a comment.