File Import Checklist

Use this checklist to help make sure your files import into Modern Campus Message error-free every time.

File Format

Confirm the following before importing your file:

Your file is saved as a .csv.

All blank cells have been cleared out.

Column Headers

Check your column headers before uploading the file:

Make sure your headers match the field names in Modern Campus Message.

Include the customer_id or signalvine_id for every contact already on the platform.

Data

Review the data in your file before importing:

Make sure there are no duplicate phone numbers in the file.

If timezone is included, confirm that it uses the correct format: US/Eastern, US/Pacific, US/Central, US/Mountain

Special Field Types

If you are not sure what types your fields are, you can find them in the Manage Fields menu in the Programs tab. Some fields require specific formatting before they can be imported successfully.

If your file includes numeric fields, values in those columns cannot be blank (enter 0 in any blank cells).

If your file includes date fields, format the date as: yyyy-mm-dd

Still having trouble? Reach out to your Customer Success Manager for help!