Message Sync: what are all these custom settings?

Custom Settings allows Salesforce applications to store information and options that help the application run or don't normally need to be changed. For Message Sync, we have a number of custom settings that we track:

Current settings

  • Location
    This is the name of your Salesforce account.
  • Allow Default Value
    Allows setting allows you to use the Message Default Value settings to set default values for specific fields. This is only needed for backwards compatibility with legacy field types in Signal Vine.
  • Authoritative System
    Defines which system is the authority for bi-directional fields when the sync is first turned on.
  • Batch Job Sync Window
    The length of time, in minutes, between syncing. The default is 10 minutes.
  • Duplicate Participant Check enabled
    Reflects whether Check for Duplicate Records is checked.
  • Enable Full Log
    Enables verbose logging. Verbose logging can dramatically increase storage and is only turned on when needed.
  • Enable Admin Tools
    Enables the Administrative Tools tab in Message Sync Setup
  • Enable Message
    Reflects whether Enable Message Sync has been checked.
  • Enable Trigger Creation
    Allows the default trigger that looks for changes to your records to be disabled so that you can create your own trigger. If disabled, the sync will not function unless a new trigger is created.
  • Endpoint URL
    The Signal Vine API URL. 
  • Import Batch Size
    Set the number of records in each batch for syncing jobs. The default is 50.
  • Import Participant Batch ID
    The ID of the APEX sync job that manages field data.
  • Import With Errors
    By default, the sync will continue importing when Message rejects an update to a record. Disabling this will cause all updates in a batch to fail if any of the records are rejected.
  • In Initial Sync
    Whether or not Message Sync is still in the initial sync process. During initial sync, some options are disabled.
  • Last Imported On
    The date and time that records were indexed between the two platforms. The next sync will only index records created or modified after this date and time.
  • Last Messages Sync DateTime
    The date and time that messages were last synced. The next sync will only look for messages sent or received after this date and time.
  • Last Participants Sync DateTime
    The date and time that contact records were last synced. The next sync will only look for changes after this date and time. 
  • Last Programs Sync DateTime
    The date and time that program and field information was last retrieved. This displays next to the Retrieve button in Field Mapping.
  • Last Sync DateTime
    The last time the sync processes ran and completed. This displays as the last sync time in Message Sync Setup.
  • Participant Message Cron Id
    The ID of the APEX sync job that manages messages.
  • Participant Message Cron Start
    The date and time that messages had previously started importing.
  • Process In Batch For Import
    Fields that are mapped 'From Message to Salesforce' are processed after fields mapped 'From Salesforce to Signal Vine' This setting adjusts that process to process them concurrently. This change makes the sync more resource-intensive and is not suitable for all Salesforce environments.
  • Reverse Boolean Value Fields
    This setting allows you to specify Message fields where you want the boolean value to be reversed when syncing between the two platforms.
  • Sync Log Cleanup Days
    This reflects the Sync Log Retention dropdown value selected.

Deprecated settings

These settings were in use by earlier versions, but are no longer in use.

  • Enable Internal Notification
  • Is currently Syncing
  • Import ID
  • Last Signal Vine Only Sync DateTime
  • Last Sync Error DateTime
  • Last Sync Error Message
  • Phone Number Format
  • Re-sync Scheduled
  • Resync Participant Cron Id
  • Service Id
  • Service Start Time
  • Sync Freg - Contact
  • Sync Freg - Message
  • Sync Freg - Program
  • Sync Freg - Schema
  • Sync Object
  • Sync Participant Object
  • Sync Phone Only
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