How to grant Message login access for troubleshooting

If you are using Message Sync or Message for Salesforce, and you have a question about a specific error or issue in your account, chances are we will ask you for temporary access to your Salesforce org. To do this, please follow these instructions:


1. In Salesforce, click on your avatar in the top right, then under your email, click Settings:



2. Select Grant Account Login Access on the left side:



3. From there, you will see a list of your Salesforce apps and services. Go to "Signal Vine Support" and select 7 days from the menu.







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