Using Message for Salesforce and want to be notified when new messages come in? It's easy - we'll just enable notifications and you'll receive an email when your contacts message you.
Step 1: Enabling notifications
Pick Modern Campus Message from your App Picker and then go to Settings. You'll have a My Preferences tab where you can enable notifications. Just check the box next to the department you want to receive notifications for.
Step 2: Configuring notifications
Now that it's checked, you'll need to configure which messages you want to be notified on:
- You'll need to select a notification type.
- Any incoming messages: be notified on any incoming message, regardless of record owner.
- I am the record owner: be notified only that you are the record owner for.
That's it. Now you'll receive emails letting you know when new messages have come into your inbox. We hope this helps!
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