Add a Contact Manually
You can add a single contact directly to a program using the Add New Contact option. Make sure you have gathered permission to text any contact before adding them to your program.
Click the Programs tab.
From the left-hand menu, select the program you want to add the contact to.
Click Add New Contact.
A form appears with all data fields available for that program.
Enter all required information and any additional optional details for the contact.
Fields marked with a red asterisk (*) are required and must be completed before the contact can be saved.
Fields without an asterisk are optional and may be left blank.
Click Add Contact in the bottom-right corner of the screen.
Once the contact is created, they can immediately be messaged, searched for, and managed within Message.
Permissions Note
If you are a counselor and do not see the Add New Contact option, contact your admin to review and adjust the program’s permission settings.
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