How do I adjust program settings?

Account admins and program admins

Programs tab


Start by navigating to Programs, then click Settings, and select a program at the left.


Click on the timezone dropdown to adjust the timezone in which program data is displayed.

Inbound MMS

This setting will make any future inbound MMS messages visible on the platform. Any inbound MMS messages received from contacts while this box is unchecked will appear as a blank message.


Automatically mark as read

This setting applies to contact responses to programmed messages that have automation built in. If you enable this option, incoming messages that the system understands (messages with no action required) will automatically be marked as read.

After making any changes to these settings, click Save at the bottom of the page.


Image of Settings tab, Program Settings in middle of the page

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