Getting Started

Welcome to Message! As a new user there is a lot to learn.

New Involve User Article Series

Below we've provided an abbreviated series of articles on using Message. These are a great way to get you texting right away!

Get Support

Reach out to support by clicking "Submit A Request" in the top right corner of this page or by emailing us at message-support@moderncampus.com. 

101 Webinars

1. Watch a 1 hour Message 101 webinar to learn the basics.
2. Register for a live Message 101 webinar for the most up-to-date information and a chance to participate in a live Q&A with Involve experts!

Getting Started

1. Overview of Message's structure
2. Walkthrough of the Messages Tab and inbox
3. How to enable and disable desktop notifications
4. Account Admin - FCC Compliance Webinar

Messaging

1. Message Tab
2. Sending, Scheduling, and Editing Messages
3. Sending a Personalized Message
   1. Merge Fields
   2. MMS
4. Advanced Search Rule Builder
5. Template Program Messages
6. Setting Up an Opt-In Chain
7. Bulk Messaging from a Spreadsheet

User Management

1. User permissions overview
2. Adding and Updating User Permissions

Contacts & Data Management

1. Intro to Data
2. Add and Update a Single Contact
3. Manual Data Import Webinar
4. Manual Data Import Article
5. Creating Groups
6. Opting Contacts In and Out
7. Automatic Data Imports
8. Field Types
9. Updating and Adding Custom Fields

Reporting and Analytics

1. Guide to analytics
2. How do I Export Our Message History?
3. Export Message History Data Report

Usage Tips

1. Download the Mobile App

2. Navigating the Messages Inbox on the Mobile App

3. Avoid Spam Filters