We strive to provide the best support possible through our available library of support articles and email support.

Support Ticket Submissions:

You now have the option to submit support tickets. This will provide you with an additional channel for reaching our support team and help streamline the assistance you receive. Tickets can be submitted through the Message Support portal through the 'SUBMIT A REQUEST' button at the top of the page. 


After your ticket has been submitted you will receive responses to your ticket via email as well as ticket updates being available to view directly in the ticket view area of this knowledge base.


Viewing Your Tickets in the Message Support portal:

You have access to a repository where you can view tickets and chats you’ve engaged in. 

This feature will make it easier for you to track your previous interactions with our support team and access relevant information about open tickets. You can access this resource after logging in by clicking on your name in the upper right corner of the new support portal and selecting ‘My activities’.




Please don't hesitate to reach out to us via email at Our team is here to assist you in any way we can.

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