Notifications Options

To stay updated on your Message inbox, you can choose to enable notifications in three ways.

1. Desktop
   • Real time notification of each new text received through Message
   • Pop-up visible regardless of the tab you are currently using
   • Recommended form of notification for quick response
2. Email / Text Message:
   • Once a day summary of ALL texts, new and historical, received through Message
   • Choose the notification time and change your preference at any time
   • Change your email / text notification preferences here.

To manage your notification preferences, navigate to Your Preferences by clicking on the gear icon at the top right of your screen and choosing Settings from the drop down menu. 

Enable Desktop Notifications

1. Click the gear icon at the top right of your screen and choose Settings.
2. Under the My Preferences tab scroll to Notifications.
3. Check the box next to Receive desktop notifications.
4. If that box is greyed out, click the symbol to the left of your URL. This could look like two circles and two lines or a lock symbol.
5. Toggle on to allow notifications.
6. Click out of the menu and hit Save at the bottom right of your screen.          Image of allowing notifications        Image of disabling notifications
7. Refresh the page for the changes to take effect. 

Enable Notifications Troubleshooting

Disable Notifications Troubleshooting