How do I add a new program admin?

Account admins and program admins


Program admins have administrative rights within the specific programs they have access to. They can invite other program admins and counselors to any of their programs, and manage the permissions of existing users within their programs. Only account admins or program admins can invite new program admins.

After clicking the rotating gear at the top right of the platform, click Settings and then User Management. Click the Invite New Users dropdown, then select Program Admins.

You'll see all the Active Users on the User Management page, including their emails and their roles.

Image of users and their active roles


Type the email address for the new program admin and then click into the Select Program(s): field. Account Admins can grant access to as many programs as needed, whereas a Program Admin can invite users to programs they have access to. As you start typing program names, the search bar will auto-populate with relevant programs that match the spelling.

Once you input the email address, add one or multiple programs based on your preferences. Click Invite to generate an email invitation for the program admin to set their login information.

Image of program administrator being invited with their email address and assigned programs 

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