How do I add a new program admin?

Program admins have administrative rights within the specific programs they have access to. They can invite other program admins and counselors to any of their programs, and manage the permissions of existing users within their programs. Only account admins or program admins can invite new program admins.

To invite a new Program Admin

1. Click the gear (Screenshot 2024-10-25 at 10.08.31 AM.png) on the top right of the portal.

2. Select settings (Screenshot 2024-10-25 at 10.08.43 AM.png).

3. Select the User Management tab.

You'll see all the Active Users on the User Management page, including their emails and their roles.

Screenshot 2024-10-25 at 10.08.05 AM.png

4. Click Invite New User dropdown and select Program Admin.

5. Type the email address for the new program admin and then click into the Select Program(s): field.

Account Admins can grant access to as many programs as needed, whereas a Program Admin can invite users to programs they have access to. As you start typing program names, the search bar will auto-populate with relevant programs that match the spelling.

6. Type the name of one or multiple programs based on your preferences.

7. Click Invite to generate an email invitation for the program admin to set their login information.

Screenshot 2024-10-25 at 10.05.51 AM.png 

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Comments

2 comments
  • How to invite with new update?

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  • Hi Ronald! You should see the updated instructions using the new interface in the article. Let me know if you need any further help with adding new program admin!

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