Message Mobile App Tour

Kelsey Seale

April 09, 2026 19:20

The Message Mobile App

This quick walkthrough covers how messaging works in the mobile app, so you can stay connected even when you’re away from your computer. While the desktop experience offers full access to programs and analytics, the app makes it easy to send one-to-one or group messages, manage conversations, and keep things moving on the go. Watch below to see how simple it is to message, personalize content, and stay organized right from your phone.

0:28 - Overview of Mobile Messaging Features

1:12 - Customizing Messages on Mobile

1:44 - Group Messaging Capabilities

2:41 - Mobile App Demo

3:07 - Using Links and Emojis in Messages

3:45 - Managing Conversations with Folders

4:45 - Personalizing Messages with Tags

5:01 - Scheduling Messages for Future Sending

Messaging in the Mobile App: Quick Guide

The mobile app makes it easy to stay connected and manage conversations while you’re on the go. While the desktop version includes full functionality like Programs and Analytics, the app focuses on messaging, organization, and quick communication.

What You Can Do in the Mobile App

Send and receive messages

Access your inbox to view all conversations in one place
Tap into any contact to start or continue a conversation
Messaging feels similar to a standard texting app

Personalize your messages

Use customization tags (like first name)
Add emojis, images, and links
Take and send photos directly from your device
Follow best practices for links (avoid link shorteners)

Send group messages

Tap the purple plus (+) button from the Messages tab
Select your program before composing your message
Choose one or more groups or contacts
Send immediately or schedule for a later date and time

Organize Your Inbox

Filter conversations

View only “Action Needed,” flagged, or unflagged messages
Reduce clutter and focus on priority conversations

Manage conversations

Move messages to “No Action Needed”
Flag or unflag conversations for follow-up
Swipe right or left for quick actions

Star programs

Favorite frequently used programs for quick access
Starred programs appear at the top of your list

Key Differences from Desktop

Programs and Analytics are not available in the mobile app
The app is designed for quick messaging and conversation management
Use desktop for full reporting and program-level work

Use the mobile app when you need speed and flexibility, and switch to desktop when you need deeper insights or program management.