List of Common "Reply" Keywords for Campaign Builder

List of Common Reply Keywords for Campaign Builder

When setting up a branching message, contacts must provide an exact keyword match in their reply to trigger the next message. Because of this, it’s important to include a robust list of synonyms to prevent delays or missed responses. You need to account for spelling and punctuation, but capitalization will not interfere with replies!

Think about your specific audience when building your keyword list. Are there commonly used phrases, abbreviations, or languages among your contacts? Including those variations can significantly improve response accuracy.

We’ve provided a starter list of common synonyms to help you get started. When creating a branching message, you can copy and paste this list as a foundation, then customize it for your audience.

For consistency across your team, consider maintaining a shared keyword library in a central document or drive. This makes it easier to standardize responses and reuse effective keyword sets.

Important Note

Use caution when including “help” as a keyword. This word will automatically trigger your system’s default help response, which can interfere with your intended message flow.

Copy + Paste Keyword Library

Yes

yes, y, yea, yeah, yep, yup, ya, yas, yess, yes!, yea!, yep!, yup!, ok, okay, kk, k, sure, of course, definitely, absolutely, sounds good, good, fs, for sure, say less, done, 👍, 👍🏻, 👍🏼, 👍🏽, 👍🏾, 👍🏿, ✅, totally

No

no, n, nope, nah, nooo, no!, nope!, nah!, not really, don’t, dont, do not, negative, nahh, na, hard no, im good, I’m good, we’re good, pass, lol no, 👎, 👎🏻, 👎🏼, 👎🏽, 👎🏾, 👎🏿

Maybe

maybe, mayb, may be, possibly, depends, not sure, unsure, idk, i don’t know, dont know, not certain, kinda, sort of, maybe lol, idk yet, lol maybe, mb

1

1, one, first, option 1, #1, number 1

2

2, two, second, option 2, #2, number 2

3

3, three, third, option 3, #3, number 3

4

4, four, fourth, option 4, #4, number 4

5

5, five, fifth, option 5, #5, number 5

Sometimes

sometimes, sometime, occasionally, at times, once in a while, every now and then, off and on, depends, kinda

Always

always, all the time, every time, every single time, 100%, constantly, literally always

Never

never, not ever, not at all, no way, zero, 0%, literally never

Later / Remind Me

later, not now, remind me, remind me later, maybe later, later pls, later please, brb, rn not now